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Journal of Industrial and Systems Engineering، جلد ۱۶، شماره ۳، صفحات ۲۰-۲۹
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| عنوان فارسی |
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| چکیده فارسی مقاله |
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| کلیدواژه‌های فارسی مقاله |
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| عنوان انگلیسی |
Quantitative Analysis of Indicators of Competitive Advantage and Development of Iranian Banks (Case Study of Sepah Bank Branches in Tabriz) |
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| چکیده انگلیسی مقاله |
Social capital is one of the new concepts raised in economic, political, and social surveys of developed countries and societies. Social capital is also of great importance for the banking industry. Social capital deals with unity, national cohesion, and solidarity in a bank; therefore, it is very important in communication capacities of a society. Social capital results into more benefit from physical capital and human capital, leading to increasing the capacity of a bank through the promotion of cooperation between individuals and social institutions. Therefore, it can be said that social capital is considered as a spiritual dimension of the bank. For this reason, it is very important to analyze key indicators for the growth of competitive advantages in banks. In this research, an attempt is made to extract and evaluate the most important parameter of development and competitive advantage in Iranian banks using the literature review and the opinions of experts working in the banking industry. A fuzzy nonlinear hierarchical analysis method is used in order to perform a quantitative analysis. The results suggest that the empowerment of employees is the most important indicator of development and competitive advantage for the country's banks. Therefore, the development of human resources should always be the first priority of banks. |
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| کلیدواژه‌های انگلیسی مقاله |
Competitive advantage,Banking development,Social Capital,Fuzzy analysis |
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| نویسندگان مقاله |
Mohammad Rasouli Dizaji |
Department of Industrial Management, Tabriz Branch, Islamic Azad University, Tabriz, Iran
Yaghob Alavi Matin |
Department of Industrial Management, Tabriz Branch, Islamic Azad University, Tabriz, Iran
Sirous Fakhimi Azar |
Department of Industrial Management, Tabriz Branch, Islamic Azad University, Tabriz, Iran
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| نشانی اینترنتی |
https://www.jise.ir/article_197640_71466bb5fa63493c27691c6a505e0011.pdf |
| فایل مقاله |
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| کد مقاله (doi) |
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| زبان مقاله منتشر شده |
en |
| موضوعات مقاله منتشر شده |
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